We aim to deliver the Product/s to you at the place of delivery requested by you in your Order and the delivery time indicated by us at the time of your order checkout within 14 working days.
We shall notify you if we are unable to meet the estimated delivery date. However, we shall not be liable to you for any losses, liabilities, costs, damages, charges or expenses arising from the late delivery.
Upon delivery of the Product/s, you may be required to acknowledge by signing for delivery. You may contact ForestONE Customer Support Team at 1700819183 or
support@forestone.com.my in case of any faults, defects or damage.
We will contact you before we arrange for delivery. If you are not available to receive the item/s, we will arrange for the next available delivery date, up to a maximum of three (3) attempts, thereafter additional charges may be imposed if applicable. While we envisage to deliver the products/items to the best of our capability, we shall not be held responsible for any loss or damages in any form, resulting from any delay in the arrival of the products/items.
In the unfortunate event, should there be any claims made against us for whatsoever reasons, the limit to our liability shall be up to the maximum amount of RM200 or the replacement cost of the similar products/items, whichever is of the lower amount.